Whither Potential Market?

Search engines and copyright issues.
[W]ere a court automatically to conclude in every case that potential licensing revenues were impermissibly impaired simply because the secondary user did not pay a fee for the right to engage in the use, the fourth fair use factor would always favor the copyright holder.The opinion continues to state that:
[When the use of] images is transformatively different from their original expressive purpose… a copyright owner cannot prevent others from entering fair use markets merely by developing or licensing a market for [transformative uses] of its own creative work.And:
Since DK’s use of BGA’s images falls within a transformative market, BGA does not suffer market harm due to the loss of license fees.That’s a pretty big deal. The court is saying that once you show a transformative use (and all that that entails) the potential market prong won’t count against you unless the new use serves the consumer as a substitute or supersedes the original work. This presumably isn’t a problem if the work really is transformative, but rather than having rights in every derivative market, copyright owners can claim a right to licensing fees only in traditional, reasonable, or likely to be developed markets. Markets based on fair use seem to be beyond the scope of “potential markets.”
According to bloggers who had tested several documents, while Gmail didn't always handle page layout and images with perfect fidelity on DRM-enabled documents, it did allow users to print and copy content the authors had not wished to be duplicated.Google's solution appears to be that the "View as HTML" option will be disabled when a PDF document with DRM is received through Gmail, as well as changes to the coding behind "View as HTML" itself.
Stepping back from book search, we can see that the dispute over scanning books is only only battlefront in the war between pre- and post-internet business models:The argument about sharing revenue is not about the three or four million books that publishers care about and keep in print, because Google is sharing revenues for those books with publishers. (Google says publishers receive the "majority share" of the income from the small ads placed on partner-program pages.) The argument is about the 75 percent of books that have been abandoned by publishers as uneconomical. One curious fact, of course, is that publishers only care about these orphans now because Google has shifted the economic equation; because of Book Search, these dark books may now have some sparks in them, and the publishers don't want this potential revenue stream to slip away from them. They are now busy digging deep into their records to see what part of the darkness they can declare as their own.
The second complaint against Google is more complex. Google argues that it is nearly impossible to track down copyright holders of orphan works, and so, it says, it must scan those books first and only afterward honor any legitimate requests to remove the scan. In this way, Google follows the protocol of the Internet. Google scans all Web pages; if it's on the Web, it's scanned. Web pages, by default, are born copyrighted. Google, therefore, regularly copies billions of copyrighted pages into its index for the public to search. But if you don't want Google to search your Web site, you can stick some code on your home page with a no-searching sign, and Google and every other search engine will stay out. A Web master thus can opt out of search. (Few do.) Google applies the same principle of opting-out to Book Search. It is up to you as an author to notify Google if you don't want the company to scan or search your copyrighted material. This might be a reasonable approach for Google to demand from an author or publisher if Google were the only search company around. But search technology is becoming a commodity, and if it turns out there is any money in it, it is not impossible to imagine a hundred mavericks scanning out-of-print books. Should you as a creator be obliged to find and notify each and every geek who scanned your work, if for some reason you did not want it indexed? What if you miss one?
A new regime of digital technology has now disrupted all business models based on mass-produced copies, including individual livelihoods of artists. The contours of the electronic economy are still emerging, but while they do, the wealth derived from the old business model is being spent to try to protect that old model, through legislation and enforcement. Laws based on the mass-produced copy artifact are being taken to the extreme, while desperate measures to outlaw new technologies in the marketplace "for our protection" are introduced in misguided righteousness. (This is to be expected. The fact is, entire industries and the fortunes of those working in them are threatened with demise. Newspapers and magazines, Hollywood, record labels, broadcasters and many hard-working and wonderful creative people in those fields have to change the model of how they earn money. Not all will make it.)Definitely read the article for yourself. I'm always happy to see articles like this hit the NYT (and any other msm) because it means the issue is reaching a broader audience. Today's debates over the Internet and intellectual property will have a much more profound effect on the future than, say, debates over immigration, yet you wouldn't think so based on what gets covered in the news.
Even though it may be starting from behind the frontrunners, Microsoft isn't entering the battle unarmed. The company's sheer clout in the areas of both file formats and OS gives it an advantage that Google is unlikely to match without resorting to open standards—more popular with users, but much less so with content creators.If this is an accurate description it sets up Microsoft to cater to the man while Google entices the support of regular Joe-user. Assuming that Microsoft is successful in, as Steve Ballmer puts it, "evolving Microsoft from a software company into the world's largest, most attractive provider of online media through MSN, Windows Live and adCenter," the result will be two-fold. First, making Microsoft "the most attractive provider of online media" necessarily includes locking down content with DRM and those interested in creating themselves and tired of passively consuming content will look elsewhere. Second, since people generally despise Microsoft, lawsuits that now target Google might find themselves causing more Ballmer tantrums.
To be clear, then about Sony: the fourth factor analysis of harm to the market for the copyrighted work was a bunch of hoo-ha in that case. The fourth factor concerns ways in which copying of the work itself damages similar or otherwise relevant markets for the particular type of copying done by defendant. The fourth factor most certainly does not concern harm to advertisers, nor does it reach reduced advertising revenues because viewers are not copying or not viewing a third party's works, i.e., the advertisments. Sony, properly understood, did not deal with copying of the works in question at all. Whatever else one thinks about how to deal with the issue of advertising, we should not distort basic principles of fair use, when the real issues lie outside of copyright altogether.Indeed, the heart of the decision in Sony v. Universal is the following snippet:
The staple article of commerce doctrine must strike a balance between a copyright holderÂs legitimate demand for effective -- not merely symbolic -- protection of the statutory monopoly, and the rights of others freely to engage in substantially unrelated areas of commerce. Accordingly, the sale of copying equipment, like the sale of other articles of commerce, does not constitute contributory infringement if the product is widely used for legitimate, unobjectionable purposes. Indeed, it need merely be capable of substantial noninfringing uses.Though fair use was discussed at some length in the case, any one of the four factors to be considered is not dispositive alone. Rather, the court must strike a balance between the four primary factors and any other it deems imporant in any given case. If a court were to rehear Sony today, even with the data available about DVR as the NYT's article suggests, it should not make much of a difference. Though some of the claims rejected in Sony as unfounded would no longer be so, the general question of significant non-infringing would be the same. The focus would still be on the work being copied and whether they are being exploited in a new market.
The question is thus whether the Betamax is capable of commercially significant noninfringing uses. In order to resolve that question, we need not explore all the different potential uses of the machine and determine whether or not they would constitute infringement... For one potential use of the Betamax plainly satisfies this standard, however it is understood: private, noncommercial time-shifting in the home. It does so both (A) because respondents have no right to prevent other copyright holders from authorizing it for their programs, and (B) because the District CourtÂs factual findings reveal that even the unauthorized home time-shifting of respondents programs is legitimate fair use.
NEWARK—Executives at DCC Comics have announced the debut of comic-book character Superrman, whose invulnerability to copyediting protects him from nefarious outside forces and intellectual-property lawsuits. "Thrill to the exploits of Superrman, the only child of a doomed plant! Gasp in awe at his Superr-Strength, X-Roy Vision, and his ability to leap mall buildings in a single bounce!" read a press release issued by DCC. "Superrman's only weakness? His vulnerability to Cryptonight… and his star-crossed love for sassy, sexy, trouble-prone reporter Louis Lane!" The editors of Superrman say the comic book will be released alongside those of other popular DCC characters such as Wander Woman, the Flush, and Batdan.
C-SPAN is a private, nonprofit organization. It does not, and never has, received any government funding. C-SPAN video is not in the public domain. (emphasis not mine)This is not to say that C-Span owns what happens in the US government, but it owns its broadcast of those events. It seems a little bit unclear what happens when the C-Span broadcast is the only one available; in that event it looks like de facto ownership.
But, listen, let's review the rules. Here's how it works: the president makes decisions. He's the Decider. The press secretary announces those decisions, and you people of the press type those decisions down. Make, announce, type. Just put 'em through a spell check and go home. Get to know your family again. Make love to your wife. Write that novel you got kicking around in your head. You know, the one about the intrepid Washington reporter with the courage to stand up to the administration. You know - fiction!Ironically, the first part of the quote seems an apt description of what copyright owners want these days. Content companies decide what will make money - thus what people should watch. Some intermediary is implemented to deliver that content as is. It is our job to consume and that's all. The extra effort to do anything else is effort misspent. Rather than exercise our creativity, rather than enforce our "fair use" rights, people should just consume what is given and then go and spend time with their families.
Because really, what incentive do these people have to answer your questions, after all? I mean, nothing satisfies you. Everybody asks for personnel changes. So the White House has personnel changes. Then you write, "Oh, they're just rearranging the deck chairs on the Titanic." First of all, that is a terrible metaphor. This administration is not sinking. This administration is soaring. If anything, they are rearranging the deck chairs on the Hindenburg!
WaPo ran an article yesterday on typosquatting implying that Google is improperly profiting from running ads on parked domains. The article leads with:
Google Inc., which runs the largest ad network on the Internet, is making millions of dollars a year by filling otherwise unused Web sites with ads. In many instances, these ad-filled pages appear when users mistype an Internet address, such as "BistBuy.com."
This new form of advertising is turning into a booming business that some say is cluttering the Internet and could be violating trademark rules. It also has sparked a speculative frenzy of investment in domain names, pushing the value of some beyond the $1 million mark.
First off, what WaPo characterizes as a "new form of advertising" isn't all that new. ZDNet reported in-depth on the problem way back in 2000, saying even then the issue wasn't new. Even better, WaPo itself sued a typosquatter who claimed the domain washingtonpos.com back in 2001. Quality control missed this one, which is too bad since the article exudes an alarmist tone and tries to label Google as a nogoodnik for its complicity in this sort of business.
Google, along with its popular AdSense program for websites, also runs AdSense for domains, which provides ads to domain name registrars and large domain name holders, but Google's policy is to not allow web addresses that infringe upon trademarks to use their ad service. What happens is that Google will remove participating parked sites from its AdSense for domains program if a trademark owner complains of a site with a confusingly similar URL. Google defends its policy of leaving it up to URL owners to take the initiative and contact them, rather than investigating these things itself, because close misspellings don't necessarily equate to trademark infringement:
"Unless it is confusing to somebody, trademark law doesn't apply," said Rose Hagan, Google's chief trademark lawyer.
To say that it is Google's job to vet every site on the Internet to determine whether it's confusing people (a) is absurd because of the vagueries of trademark law, (b) would require Google to make a legal determination about every URL, which would negate the benefit of having an algorithm do all the work thus requiring an army of workers to scour the net, and (c) is not required by trademark law.
This is not to say that complaints of typosquatting aren't serious, because they can be, but even WaPo is unsure of the real trouble (which we don't learn until paragraph 10):
Opinion is split on whether these type of ad pages are good or bad. Some say they are nothing more than junk pages that frustrate people. But others, including those who speculate on potential traffic of a specific domain name, argue that the pages are helping people find information related to what they're looking for.
If anything, it is more a problem of who is liable under the law. Or to put it another way: can I sue the Daddy Warbucks that is Google?
I still remember when Whitehouse.com was a porn site whose traffic rivaled that of Whitehouse.gov, but the advertising money angle of this story made me curious. Using the WaPo example of earthlink.com misspellings, I tried the two mentioned in the story: dearthlink.com and rearthlink.com. Both come up page unavailable (Google is capable of flexing its muscles and acting fast to avoid bad publicity and legal troubles I suppose), but warthlink.com (W instead of E is a common typo) comes up showing a parked page running ads by a Google-run service called Oingo (as in Oingo-Boingo I wonder?). Click on any of those ads or type a query in the search bar and Google gets a taste from your slip of the finger.
WaPo quotes Ron Jackson, publisher of DNJournal.com, an online publication that covers the industry, saying that the typosquatting business is good:
"It's like a 24-hour money-printing machine."
Of course it may not be fair that someone who owns thousands of misspelled variations of earthlink.com can make tons of money, but again, the question comes down to whose responsibility is it to deal with the problem. Is it Google, or any other ad server, that should be on the lookout for typosquatters? Or, in this case, should earthlink be the one trolling the Internet for trademark infringers?
Practically speaking, Google has taken the wisest position and the one more in line with the mandates of trademark law. First, a little bit about the law.
Trademark only exists to protect consumers from confusion in the marketplace and, generally speaking, if it doesn't confuse anyone it's not trademark infringement. There are two kinds of confusion at issue in trademark: initial confusion and post-initial confusion. Initial confusion was at issue in Brookfield Communications, Inc. v. West Coast Entertainment Corp., 174 F.3d 1036 (9th Cir. 1999) where the court held that it was infringement if another's mark was used in a way that drew traffic to one's own site, despite the fact that once people got there they realized they were not at the site they intended to reach (the case dealt with misleading metatags). The court analogized with Blockbuster putting up a highway sign that said "West Coast Video, Exit 7" when West Coast Video was really at Exit 8 and Blockbuster was at Exit 7. The thinking is that people can figure this out easily enough, but are too lazy to get back on the highway and instead they will just rent at Blockbuster instead of going to West Coast Video as they originally intended. Following this reasoning, it's possible a court could apply
Post-initial confusion comes into play once a user gets to warthlink.com. Upon arriving at a similarly named site, the nature of that site may lead the consumer to be confused as to who is running the place. If warthlink.com offered Internet service, with links to earthlink.com and other service providers, if it used earthlink's logo, or if it engaged in enough similarly activity as that happening on earthlink.com, then the consumer would be confused at a point after which initial confusion sets in (hence the name). There would definitely be no post-interest confusion when a person visited Whitehouse.com back in the day if they were trying to find out the time of the White House Easter Egg Hunt on Whitehouse.gov. Similarly, there should be little confusion when a person arrives at warthlink.com because it looks like a typical parked site. I would think everyone could recognize one of those, but since 97% of people have trouble spotting spyware, I could see how reasonable (?) minds could differ. Take this test to see if you're in the 97%.
Trademark has a policing element where the owner of a mark must combat infringing uses to preserve the power of their mark. Policing means that the owner of a mark has to prevent others from trading on the good will of the mark through lawsuits under the trademark law or by complaining to ICANN under the Uniform Domain Name Dispute Resolution Policy (UDRP). The danger is that once the public no longer associates a mark with a particular good or service, the mark is considered "abandoned" and anyone can make use of it. This is what happened to Xerox and Kleenex. I used to think it could happen to Google, but I think its foray into areas other than search will ensure that Google is perceived as a unique company and not a generic term for search. Does this happen with typosquatting? Will someone think that warthlink.com is somehow related to earthlink.com and thus confuse them to the point that earthlink.com becomes almost indistinguishable from warthlink.com in the mind of a web surfer? This is highly unlikely, especially when talking about initial confusion. If there is post-initial confusion, however, then the owner of a mark should seriously consider policing the use of that mark to be safe. In this case, earthlink.com may lose traffic, and thus revenue, from the existence of warthlink.com and its extended family, but that doesn't necessarily harm the mark itself. Though it may be an extreme example, it does highlight a weakness in a potential claim.
Intellectual property law is never that easy and in the case of typosquatting the law is complicated by the Anticybersquatting Consumer Protection Act (ACPA) passed in 1999, which basically makes typosquatting illegal. The 3rd Circuit held in Shields v. Zuccarini, 254 F.3d 476 (3d Cir. 2001) that typosquatting violated the ACPA and thus constituted trademark infringement. Mr. John Zuccarini really is a spunky fellow who has had his share of lawsuits over typosquatting, taking a leading role in shaping this area of the law. One key part to the ACPA is that it requires the "bad intent" to profit from a domain name and coming to that determination involves a nine (9!) part test that looks at the person's intent, acts, and purpose in registering, using, and trafficking in a domain name. However, if the purpose of trademark is to reduce customer confusion, it is then easy to tell how the ACPA changes the way we think of trademark rights and how to enforce them.
To throw some more kindling on the fire, the House of Representatives is working on a new trademark bill called "The Trademark Dillution Revision Act" that may or may not erase free speech exceptions to trademark dilution claims. Though different from confusion, stronger dilution laws that favor mark owners would give them more tools to combat potential infringement, just as the ACPA gives mark owners more tools to fight confusion.
So is Google aiding, or at least complicit in trademark infringement by doing business with typosquatters? Who knows. As I've tried to show, it's never all that clear whether a given URL could be considered an infringement and the analysis is all about the context of each particular URL. There are no rules for how many letters need be changed or how similar a URL need be to trigger infringement. Darthlink.com, based on another common typo, could be a trademark infringer, but what about an enterprising Star Wars fan using it as a rally point for his Star Wars Galaxies MMORP guild members. Or perhaps you're familiar with my personal favorite fallwell.com. It's a clever little parody of falwell.com, so clever in fact that the Reverend brought the boy to court and lost. In Lamparello v. Falwell, the court held that the use of fallwell.com did not create confusion as to source or initial confusion, and was thus not a violation of trademark. Read about it here and here. Based on these two examples alone it is doubtful that an algorithm would be able to distinguish those URLs that do in fact infringe from those that don't. Google's seemingly untenable position is to be either extra aggressive in removing potentially infringing URLs from its services and be sued when they are wrong, or to let trademark holders ask them to remove infringing sites and be sued for doing business with such sites.
Now, whether Google engages in shady behavior by working with the multitude of parked sites is also a difficult question. Those who manage these sites will find a way to monetize their assets and if it's not through Google it will be through another source. I imagine, however, that if earthlink.com owned all the typo variations of its URL and Google helped it monetize them no one would have a problem.
One point about the revenue that Google gets from these parked sites is how it floats the AdSense dollars generated from a given site. For those unfamiliar with AdSense, Google doesn't cut checks to participants on a regular basis; it cuts checks only when the AdSense hits $100. There's a great post on this from Nicholas Carr at RoughType describing how Google floats all this money until an AdSense account hits $100, pocketing all the interest. This could be a week, it could be years, but when you think of all the parked pages running Google ads on top of active sites in AdSense, the scheme makes up a major chunk of Google's earnings. Carr provides an enlightened description of an AdSense participant:
He struggles on, earning a penny here and a penny there, waiting month after month for the $100 mark to arrive. He becomes another Google sharecropper, one of the thousands working the rocky soil of the AdSense plantation. And all the while Google gets to hold onto the poor sap's meager earnings, using them for its own purposes. In many cases, I'm sure, the less-than-$100 balances never get collected, and Google gets to pocket them for good.
To be fair, if someone wants to make a stink about how Google makes money this makes for a much better attack and it doesn't rely on erroneous claims about trademark law.
This issue of typosquatting seems to be catching on as the WSJ follows up with a typosquatting article of its own today. In the end, Google's approach is a carefully planned one since it is under no legal obligation to police typosquatters and its hands off approach doesn't create situations where it is removing legitimate sites. Were Google too aggressive in this regard it could run into even worse publicity for abridging free speech rights by removing non-infringing URLs from AdSense. Everyone has their own understanding of evil when they decry Google's motto of "Don't Be Evil," but being smart and erring on the side of empowering the small guy instead of catering to the wishes of Best Buy doesn't strike me as being evil at all.